Homeshop18 — Complaint regarding product and service | |||||
Hi sir This is niranjan kumar suman from pune loni kalbhor pune. i had odder 3combo pack shirt with one designer shirt, from homeshop18, but product quality is too much bad, i want to return this product but no anyone is going to listen me. they told me that pickup facility is on my given address. just i want to know that if they are able to send me product at my residency then why they dont gv me pickup facility while i am ready to pay courier charge. And another thing is that markpolo is a brand he is not allow to serve bad quality to the customer. i m going to ask from markpolo company also. i m going to mail him also. Product details Varsha shrivastava [protected]st of june Mobile no-[protected] Product code[protected] Complain number[protected] Team leader of home shop 18 anuj kumar He donot provide me company details of markpolo but he has authority to sell the product of markpolo. is it correct or not i dont know. Was this information helpful? | |||||
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HomeShop18 customer support has been notified about the posted complaint. | |||||
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We sincerely apologize for the inconvenience caused.
We request you to please pack the product & parts in travel worthy packaging and place a paper in the box with your order number and complaint written on it. Please affix the address label mentioning the order number and the below address for refund/replacement:
Shree Sai Enterprises
Property No. 6, First Floor, Khasra No. – 69/10/1,
Village Pooth Kalan,
Delhi
New Delhi
110086
Please send us the scanned copy of the courier receipt at [protected]@homeshop18.com with your order number mentioned on the top . We shall reimburse the courier freight charges incurred in sending the non satisfactory product back to the vendor but it should not be more than 10% of product value (in case of pvt. courier companies) else send your product back through India post we will reimburse complete freight charges charge by Indian post.
We sincerely apologize for the inconvenience caused.
Regards,
Team HomeShop18