[Resolved]  Homeshop18 — compliant for Order No.[protected] “Padmini 4 Burner Crystal Gas Stove –Cloud” not received till date

Address:

Thane, Maharashtra

Dear Sir, I had purchased 'Padmini 4 Burner Crystal Gas Stove Cloud' (Order No.[protected] on 26 jan 2015. On 31 jan 2015, courier reached to my home, but the stove glass top is damaged . So I had not accepted delivery of the goods and at the same time, I launched a compliant to Customer Care. Compliant No.[protected], Order No.[protected]. I had done all this as per company's Shipping Policy criteria. On 2 Feb 2015, i got a message in cell phone stating that 'your order has been delivered on 2 Feb 2015. This message is shocking to me as order had not delivered to me till date. HomeShop18 company to show the evidence of order delivery that is my signature for acceptance of order/delivery. Till now the compliant is not resolved from your end. Please let us know when this compliant will close and when my order 'Padmini 4 Burner Crystal Gas Stove Cloud' will be deliver to me or refund the money. Once again I request you to please expedite/escalate the same.This type of case shall discourage the online shopping customer's mood and also not good for the reputation of the company 'homeshop18.com". Regards, Manishkumar Jha [protected]