Homeshop18 — Delayed Refund | |||||
WE had ordered a KUM KUM Jewellery Set from HomeShop18, on Cash On Delivery, once it was received we found that the material quality was very poor, so we decided to return the same, after that we made several calls to them and came to know what we have to do next, we returned the article as per address given by them, also made a whatsup on their number as intimated than there was no response from there side, today it is more than 25 days, we are calling they inform us that they have not received any article, online status shows it delivered at the address by 9th Nov. we send them all photo copy for online status, receipt of India Post, sub order no etc whatever they demanded, again after that there was no call from their side, now they tell to take status on there letter head and send ??? it is only a harassment to us, i feel like cheated by them and will surely not suggest any one to buy from this site. Was this information helpful? | |||||
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HomeShop18 customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Dear Customer,
This is to inform you that since we have not received any reply from your end, we are closing your case assuming that your concern has got resolved.
Regards,
HomeShop18
This is to inform you that since we have not received any reply from your end, we are closing your case assuming that your concern has got resolved.
Regards,
HomeShop18
Dear homeshop18,
I am very old customer home shop18 but I was purchase crystal prime induction data 7.08.2015 order no[protected]
But after one month I am facing problem than I talk with customer care I submitted induction on service center than after 15 days has past again same problem and again I summed on date 14 november15 after 6 days has goan service call center person tolled one week required .
again crystal service center again sad 7 days require
I don't want this product
Complain no[protected]
Regard
Mohd
[protected]
I am very old customer home shop18 but I was purchase crystal prime induction data 7.08.2015 order no[protected]
But after one month I am facing problem than I talk with customer care I submitted induction on service center than after 15 days has past again same problem and again I summed on date 14 november15 after 6 days has goan service call center person tolled one week required .
again crystal service center again sad 7 days require
I don't want this product
Complain no[protected]
Regard
Mohd
[protected]
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Apologies! Kindly share order/suborder number, we'll look into the matter on priority.
Regards,
HomeShop18