[Resolved]  Homeshop18 — Grievance of ordering "Trendy Denim Tripack"

Address:

Cuttack, Odisha

This mail regarding my Brother In-Law's Grievance of ordering "Trendy Denim Tripack"
Product Code - 1853 - 38Size

Ordered date : 03/03/2014
Dispatched on 05/03/2014
Order No.[protected]
Product Cost Rs. 2299/-

In the Name and Address of :
Jena Aditya Pratap BaghSingh
C/o Late Murali Mohan Jena
At : Bhagatpur
P.O. Telenga Bazar
Cuttack - 753009, Orissa

My Brother In-Law Sh. Jena Aditya Pratap BaghSingh had ordered "Trendy Denim TriPack" of 38 Waist Size from HomeShop 18 on 03.03.2014. He received the consignment on 08/03/2014 by paying Cash of Rs. 2299/-. Surprisingly, when he opened the consignment, he found the Waist of Trendy Denim Tripack Jeans is of 30 Size. He called the Customer Care and complained about the consignment. Your Customer Care has advised him to return the consignment to New Gene India, Srinivas, Bangalore and they will replace the consignment with 38 Size. He returned the consu=ignment as per your advice and got a confirmation that, same was received by New Gene India, Bangalore. He has been repeatedly communicating with the HomeShop 18. Your Customer care advised him to send the POD again. He had sent the POD on 08/05/10/03/08/05 and 27/05. EONo. EO[protected]IN through Indian Speed Post. You have confirmed receipt of POD. My Brother In-Law has been harassed for more than 3 months . Neither he is receiving a replacement of Jeans nor he received the money (i, e. Rs. 2299/-) he has paid for.

Being a Professional Organization and Online dealing with the Customers, it's not at all Expected from HomeShop18. Kindly investigate the above Grievance and trace where the fault is. Response to me so that I can clarify my Brother in-Law. Please replace the consignment or return his Money (Rs. 2299/- through CHeque /DD)

With Kind Regards,
Ritesh Biswal
Cell# [protected]