[Resolved] Homeshop18 — Not received return value after above 1 month of return product

Rahul Jindal Julana

from Kolkata, West Bengal

Website:

homeshop18.com

I purchased ikall mobile combo from homeshop18 . It was totally defective . I returned this product combo to homeshop18 at suggested address on[protected] by dtdc courier slip no.-z97847167.
After 1 month 5 days of return product to company, I have not received any return value.
You promised me that you will return the value of product Rs.999+ 10% of product value as courier charge of defective product Rs. 99= 1099 Rs. . but not received anything after above 1 month????????
It is wrong mark on our trust. We make reputation after many years, but we can lost All this in 1 minute?. I ask to homeshop18 -it is really shopping makes me happy for me???????? I have called many times to homeshop18 for this. But no solution. Very very very very poor service.
Product sub order no.[protected]
Homeshop18 complaint no.-HS[protected]

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Nov 26, 2016

Complaint marked as Resolved

Solved after 2.5 months. So long time Very very poor service of homeshop18

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2016

HomeShop18 Customer Care's response Dear Customer,

Apologies for the inconvenience caused. As discussed, Our team is working to resolve this concern on priority & we will get back to you shortly.

Regards,
HomeShop18!

Oct 13, 2016

Updated by Rahul Jindal Julana No solution after 9 days of submit complaint on consumer complaints.
What is this?
Very poor service. Please take a strict action against homeshop 18 to solve this complaint.

Oct 17, 2016

Updated by Rahul Jindal Julana Send me courier charges along with refund coupon . I will not accept separate coupons.

Verified Support

Nov 28, 2016

HomeShop18 Customer Care's response Dear Customer,

Thanks for your confirmation. Apologies for the delay.

Regards
Team HomeShop18