[Resolved]  Homeshop18 — not responding

Dear team, i am sidhant sharma. I have purchased micromax doodle 3 mobile from home shop 18 on 26/05/2014. After 03 months in septemer my phone got switched off automaticaly. I tried so many times to on it, but it did not switch on. I register a complaint on home shop 18 on 13/09/2014. Thier executive said out senior will call you back with in 48 hrs. But till now i have not got any call from his side. They are ignoring me. I called them so may times but they did not responed.

I am very much upset with the services of home shop 18. I need my money back or replacement of my phone.

Kindly help me out.

Regards-

Sidhnat sharma
Mob-[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Complaint comments 

Comments

kindly help me out.
Dear Sameer,

Sincere apologise for the inconvenience caused.

Any such issue should be reported within 48 hours of delivery as per return policy.

Sorry to inform that refund/replacement is not possible as the issue was reported after TAT.

Kindly request you to contact the service centre for further assistance.

Regards,
Homeshop18

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HomeShop18
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    3449
    Pending
    350
    Resolved
    2012
    HomeShop18 Website
    HomeShop18 Address
    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all HomeShop18 contact information