[Resolved]  Homeshop18 — Order not Delivered even after 12 days - homeshop18 cheating customers

Address:

Mumbai City, Maharashtra

I had ordered Crystalcook Nylon Style 7 Pcs. Serving Set ( For Non-Stick Utensil) (MKA247) on Wednesday, September 10, 2014, Order No.[protected], Rs. 630 paid by ICICI Bank Debit Card. It is not delivered till date. its 22nd September 2014 today. I have been calling homeshop18 since last week everytime the customer service executives say its in process. I even have raised and ticket and sent mail to [protected]@homeshop18.com. The courier company is ECOM Express, AWB No.[protected]. ECOM's customer care is non existent. No status on delivery. utterly useless customer service. Homeshop18 should be banned on TV, Internet and all modes. They are simply cheating the customers and that to doing it extremely arrogantly. i made mistake ordering from homeshop18. no one should ever buy anything from homeshop18.