[Resolved]  Homeshop18 — Poor quality of Spice 516, its return-reg.

Address:

New Delhi, Delhi

I have purchased a Spice 516 vide order no-[protected] which I received on 29th October, 2014.But unfortunately the standard of the product was not up to satisfaction. Even the camera quality, which said to be of 8 mega pixels, is of very poor quality, in compare to other mobile phones ( I compared its picture with Samsung. Karbon and Xiaomi). On 30th October, 2014, I notified the same to your office and lodge a complain(No[protected] and your officials suggested me to talk with customer care of Spice mobile and they forwarded addresses of Spice customer care, Delhi. I talked with one of them who replied that they are there for repair of product and not to enhance the quality of the product. Besides this, one wrist watch which was free with the mobile was also not in a good condition and the same has also been notified to your officials who ensured that the watch would be replaced within one week. In view of the above, I request you to take back the product and return my money back at the earliest. Mobile no.- [protected] Email: [protected]@yahoo.com Order no-[protected] Complaint no.[protected]