[Resolved] Homeshop18 — Refund is not as per the policy

swarup2k

from Kolkata, West Bengal

Address:

Dibrugarh, Assam

This is most cheating online company .Never trust on these people service .From my no.[protected] i made an order to homeshope18 on 23july for a spice mobile Mi506 model they delivered the product after the given date that on 31.07.14 but the touch screen & ear piece sound was not working properly so as per their refund policy the next day i made a complain & return the product with DTDC courier special service which i am having record that that they have got it on 04.08.14. when i call their customer care they conformed it that they have received the courier, i am also having the recording of this conversation .but after calling several time they are not giving my refund . but i am having all the prove of their cheating attitude . so now i am thinking to go for a consumer case against them. Nam- swarup panda. Email [protected]@gmail.com contact no-[protected]

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Aug 14, 2020

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Sep 12, 2014

Updated by swarup2k After giving written complaint also i am not getting my money back, Home Shop 18 call center is only giving assurance of sending refund cheque but until now i wont have received my refund .I dont have trust on these people because they are sending damage mobile and returning the mobile on same day on my own cost also they are not giving my money of 5999/- . now it is going to be 2 months .This company dont have any respect towards customer . They only know only how to make fool.

Sep 15, 2014

Updated by swarup2k Not responding from Home shop 18 about my refund they are not giving my 5999/- money back.how can i get my money back .