[Resolved] Homeshop18 — Refund money not received | |||
I had purchased vivah jewellery against order no[protected] on Dt.13.07.2014.Above jewellery was found not good finished.I had returned above material on Dt.14.07.2014 for full refund money as per talk with homeshop18 care. As per returned policy of company, my refund money should be receive within ten days but it was not received till date . I had talk several time with homeshop18 care people regarding the problem but they are not responding & every time given commitment but it was not followed by them. .Pl find detail Order No[protected] Dt.13.07.2014 Returned Dt.14.07.2014 Refund Money-(2699+180)=2879/Rs. Order no[protected] Received me on Dt.13.07.2014Return Dt.14.07.2014Delivered return mat. to vendor-16.07.2014 Was this information helpful? | |||
Complaint marked as Resolved
I am very thanfull to consumer complaints team for resolving my complaint.
Consumer complaints team has forwarded my complain to customer service of homeshop18. At this place I could not directly approach .
My complaints was resolved in a only twenty days after submitting complaint.Once again thanks a lot for resolving my complaint. HomeShop18 customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Homeshop18 had given lots of commitment to solve issue but it is yet to solve.
My issue was not resolved even after eighty days.Will u tell me how much time required to solve the issue.
My issue was not resolved even after eighty days.Will u tell me how much time required to solve the issue.
Dear Sachin,
Our sincere apologize for the inconvenience caused to you.
The refund cheque is shipped via Blue Dart courier with AWB # [protected]. The same will be delivered within 2-3 working days.
Regards,
Homeshop18
Our sincere apologize for the inconvenience caused to you.
The refund cheque is shipped via Blue Dart courier with AWB # [protected]. The same will be delivered within 2-3 working days.
Regards,
Homeshop18
I am very thankful to consumer complaints as due to their effort, complaints was resolved & i got a my refund money from HOMESHOP18.
It is very difficult to get back refund money from homeshop18 which i experienced .I got refund money only because of you.
Once again thanks a lot for resolving matter.
It is very difficult to get back refund money from homeshop18 which i experienced .I got refund money only because of you.
Once again thanks a lot for resolving matter.
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Please accept our sincere apologize for the inconvenience caused to you.
The issue has been escalated to the concerned team and they working on it. Kindly allow us sometime.
Regards,
Homeshop18