[Resolved]  Homeshop18 — Regarding the refund of the defected roti maker

Address:

Jammu, Jammu and Kashmir

This is regarding the defected roti maker for which a complaint was made for the past three months continuously and finally was sent to Home Shop 18, A-60, Ram Nagar, Om Vihar, Uttam Nagar, New Delhi Pincode-110059 on your executives command.It is, however, aired on your channel that he product if found defected or not suitable for one could be replaced or sent back by your delivery boys only but this was not real actually. Kepping this aside, the defected roti maker was sent through "Trackon Couriers Pvt. Limited bearing consignment number: *3513300* I was being repeatedly asked by the same consignment number a lot of times for which i asked a full refund of the product alongwith the courier delivery charges and told that the following cheque will be soon sent to my address. Not able to fulfill such condition, some days ago another executive called on for me asking again for the same consignment number bringing me distress. Further, he told that the refund was cancelled and that the same amount could be used for ordering another product of the same cost and i was told to send a complaint to this website. Although i do not demand for a new product but wanted full refund alongwith the courier charges, i request you to look forward to consider my complaint and do the needful and please stop bothering people again and again making calls asking for the same.