[Resolved]  Homeshop18 — size differ from picture on homeshop18 site and the actual one

Address:

Bangalore, Karnataka

I am another fool like others who shop and had bad shopping experience with homeshop18. On 11th aug 2014 I ordered 1 gold & diamond sparkles diamond ring from homeshop18. My order no. is[protected] which was delivered on 21st aug 2014. When I opened the pack I realised that I was fooled by showing big image of the ring than the actual. On 23rd aug 2014 I called customer care and they told me to return the product on my own. I went to pvt courier company and they told me it is illegal to courier precious items like gold, diamond thru pvt courier. I again called customer care executive but they are on the same track that they can't pick the product and I should try indian speed post facility. Although I was not satisfied because it is total risk for me to send the diamond ring thru speed post because in case of theft or loss of item indian post office will be responsible for Rs 1000 or double the value of item whichever is less. Then also I tried to return it thru speed post. On 2nd sept 2014 i speed post the ring and on 6th sept 2014 it reached to the mumbai address given by homeshop18 customer care.After the 3 attempt by postman to give the packet it was realised that the address was old and the vendor has already moved to some other place. now the speed post is being sent back to bangalore address. lets see when i will received the packet back. I called today morning to the customer care number and now some Mr. vineet and Mr. vikram told me sorry for inconvenience but again i have to speed post the product to the new address. This these people are doing with their customers and we cannot do anything. CAN ANYONE PLEASE HELP ME TO COME OUT OF THIS .