Homeshop18 — Wrong version of the book delivered and then no response! | |||
I had ordered for a book(order#[protected] 'My First Handy Bible' on the 27th June and it was clearly mentioned that the language would be 'English' however when the book arrived on Monday-30th June, it was a 'Scandanavia' version !!! I immediately filed a customer care and I was informed they dont take complains for books so I complained online. Complain number - #513904 . 2 days later I got a mail from Abhikant Gautam asking me to courier back to an address, I resent the book through Indiapost and while tracking I found that it was refused at the destination and is being sent back!! I tried contacting their customer care (many times) and also submitted a ticket online but still no response. This is BAD and I need a resolution to this immediately! Jeny John Was this information helpful? | |||
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HomeShop18 customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
The courier I sent had been returned back to me today stating that it was 'refused' at the destination. I'm very disappointed with the service and now I have a Scandinavian version of the bible and lost my money.
Never shopping with HomeShop18 again!!!
Never shopping with HomeShop18 again!!!
My experience with HomeShop18 will never end!!! On the 10th of July, I was asked to re-sent the book and that HomeShop18 arranged for a pickup from home ... I resent the book and I tracked it, this time it was delivered at the destination. However after that, I have received NO communication / intimation on what is going to happen next!! I can't believe that a BIG online based store is soooooo laid-back with their customer service!!
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