Honda Cars India Ltd. — bad service | |||
Dear sir, this is regarding the repair work i had given my car for at the prime honda, in vaishali. I gave my car for clutch Work, in which he was supposed to put the entire clutch plate and pressure plate new. He also asked me to get some belt changed and some bearing, which i got done. When i picked up the car and drove for a couple of days it was completely fine. There was no problem at all. At that time only he gave me a quotation for complete suspension work also which he said was week and i also could feel the same and that i should get it done. So after a couple of days i gave my car for complete suspension work, and i picked up my car on the 7th sep 2017, after paying a bill of rs 44230/- (For suspension work) Now this time when i drove the car, i could feel an unusual sound from the engine which is disturbing and i found out that the steering wheel also has some play which was never there when i gave the car for suspension work. It is but obvious if these problems were there from before i would have mentioned it myself to the service advisor and got it rectified with the suspension work itself. But these problems popped up after the suspension work was done. I showed it to the prime honda the very next day and they simply declined that it is only my myth and there was no such sound in the engine. And the play is normal In the steering as i have driven for so many years. I just want to ask them is it normal to get play in the steering just in 2 days time when i gave my car for suspension and the unusual sound from the engine. As i am driving this car since 2010, in 7 years i very well understand my machine and very much used to its usual engine sound. So the slight difference could catch my ear This is a single hand driven car, as i have not even employed any driver. Please look into this matter as early as possible as i am not able to drive the car with ease, inspite of spending an amount of 44230 + 26000. I guess i don't see any problem with the suspension work but these after effects have to be sorted. My car no. Is : dl 3cbe 4812 You may find out all details from the company regarding service and billing dates. It is in the name of my father Mr tejinder dhalla. Best regards Sent from rediffmail using ios Was this information helpful? | |||
Honda Cars India customer support has been notified about the posted complaint. | |||
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