Honda City — Service complaint against muthoot honda, kollam, kerala

Address:

Kollam, Kerala

Sir, We regret to tell you that, Our car, DL-7CF-1550, serviced at muthoot Honda service centre, kollam, kerala, on[protected] with unsatisfactorily and unmannerly, and cost us about Rs.17000/- with no results about our complaints other than body washing, oil changing(by words) and one indicator light replacement. We have complaint about the front side sounds arousing due to bush damages, all indicators, power window (Driver side) etc. They called us after two hour and offered all charges will be around 36000/- and I said today I cant pay that much. and I said you do routine service only and I will bring the car next week. after five minutes they again called me and said the wheel bearings are very much damaged and should be replaced at once, afraid of the safety I agreed that you replace it. and they have replaced(by words and given us two old wheel bearing assemblies) the rear side wheel bearing assembly( which we haven't complained) and charged for that about 14000/- also We requested them to replace the not working Power window switches( as per the media news) and they said it is not for this model and also they rejected our offer to pay for that by saying it is not available As we complaint to the only available person at that time at service section, named Mr.Jaison, he won't say any thing other than pay the bills to take your car. Now we request to you to refund the amount taken from us unnecessarily Yours truly Umesh Kumar.H S/o K.Haridasan