[Resolved] HP India — HP India - Back to college offer

Navneet2710

from Delhi, Delhi

Address:

New Delhi, Delhi

I purchased one HP Laptop HP ENVY 15 K005TX serial No. 5CD426603R from HP World, Citi Mall, Lokhandwala, Mumbai on 10.08.2014. As per HP Back to college Offer, the shop owner(named Chandu) told me that he'll do the registration part for me and I'll have to pay him Rs.999 for 'Two year onsite warranty with ADP and 1 year McAfee".After the offer expired on 8th September, the shop owner said that he'll still manage to get that offer for me but am waiting for it. I have sent a mail as well as lodged a complaint at [protected]@redemption.com but have not got any reply. I request HP authorities to amend the mistake and advise me accordingly urgently.

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Aug 14, 2020

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Oct 15, 2014

Updated by Navneet2710 for contact [protected]

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Comments

Gargup

from Raia, Goa

I had purchased HP Pavilion Notebook 15ab027TX dated 13th July 2015 from Vijay Sales Ahmedabad. Same time we registered the product on HP website with Serial No : 5CD52209KB. That time HP was Campaigning about BACK TO COLLEGE OFFER. So we registered for this scheme online and paid the amount .

We got the letter from HP REDEMPTION about approval and speicfy that, all that free gift will deliver very soon. But after two months we didnt get complete gift from HP.

a) 2 Years Extended Warranty - Yet Pending from HP SIde
b) Cordless Mouse and Headphone - Not received
c) Book My Show 5 Digit Code is invalid - Message from BOOK MY SHOW
d) Invalid Ley of Mcafee Antivirus.

As very big brand in Computer, and the way they are cheating with customers.Its ridiculous. We want all free gifts and warranty as per the scheme otherwise we will move further against the company