[Resolved] Hush Puppies — Sandal strap damaged

[Resolved] Hush Puppies — Sandal strap damaged

P praban99 from Nellore, Andhra Pradesh

The Manager Bata India Ltd Dear Sir, I am a regular customer of your reputed Bata brand and it is a really very painful experience I have ever had from a branded company like you. I have purchased Hush Puppies sandals worth Rs 3499/- from "Hush Puppies" Store, Nagarjuna circle, Punjagutta, Hyderabad, Telengana dated 12-04.15. I was using it within one month less than ten times and continuously facing uncomfortable regarding strap and when I showed to the store manager he identified the problem, he told that the strap of these sandals are defective. When I asked replacement of the defective article the manager suggested i make a complaint through mail. Requesting you to please instruct your authorized dealer for the replacement of the same. Best Regards Prashanth Banneni[protected] Was this information helpful? No (0) Yes (0)
May 14, 2017 Complaint marked as Resolved Verified Support May 11, 2015 Bata India Customer Care's response Hi Prashanth , we regret the inconvenience caused to you. Your complaint is shared with the customer service department and they will revert back to you at the earliest. May 20, 2015 Updated by praban99 Hi, I had complained on 10/05/2015 and today is 20/05/2015 no action taken till now. Is this the customer service we ger from a repute company like yours. Please let me know the status of my complete at the earliest. Regards Prashanth [protected]
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