[Resolved]  Ibibo Group / Goibibo — Money refund Issue.

Address:122018
Website:www.goibibo.com

I booked a bus ticket in Goibibo.Ticket is not booked but my amount deducted from my HDFC credit Card account.But Goibibo customer care person telling they do not receive any amount.But HDFC Bank customer care person told me merchant transition has been processed successfully.Bank people also gives me transition details & Everything. Transition Date-04/Jan/2016, Transition Posting Date-05/Jan/2016, Merchant Name-CITRUS PAY GOIBIBO, Transition Amount-549.00, Authorization Code-021430
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Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2016
Ibibo Group / Goibibo Customer Care's response
Dear Sir/madam,

Greetings from Goibibo !! We deeply regret for the inconvenience caused, kindly share the screenshot of the same to help us understand better to investigate it further and resolve it to the best of your satisfaction.


Regards
Akshat
GoCare Team
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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