Ibibo Group / Goibibo — Not Refunded full money on non operational of flight | |
I have booked spicejet flight from PATNA to Mumbai on 10th July and the flight date was 29th July 2021 with amount of 5072 rs. The flight got non-operational on that day. I was checked with customer support and she has assured I'll get full refund but in my goibibo account it's showing ₹ 1, 263 refund will be credited. My flight PNR number was DYG1JM. Please refund me my full amount. This is the customer care ticket id . "Our Agent Prachi has CLOSED your issue/query regarding Schedule Change for your Flight, 29 Jul 21 [ticket ID:[protected]]". I have attached call recording where she has assured me I will get full refund of money. +1 videos Was this information helpful? | |
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Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |
 1 Comment | |
Comments
Similar thing happened to us in March 2020, where agent assured of full refund but only some amount was refunded. Please post your comment once full refund is made.
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