Ibibo Group / Goibibo — Payment deducted, but ticket not booked, helpline doesnt work

Address:Goibibo headquarters is located at 19th Floor, Tower C, 10, DLF Cyber City, DLF Phase 2, Gurugram

I booked a flight ticket from the GOIBIBO site, the booking procedure went fine, i submitted all my details, the payment also got deducted from my account, to [protected]@icici, but neither did i receive any confirmation or the PNR status of my ticket. I have tried reaching them through emails and the helpline number but nothing works, its a robot generated mail, which is of no help. Contacted the airline authorities as well, but they say they havent received any booking. The flight i booked was from bhubaneswar to delhi, through indigo airlines, flight number :6E 2256, The UPI transaction ID was:[protected]
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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