[Resolved]  ICICI Bank — Amount did not get credited to the Beneficiary Account neither was refunded back to my account.

Address:ICICI bank, Ahmedabad, IFSC Code ICIC0003463

Account No:[protected] Mobile No:[protected]

I transferred Rs 500 through IMPS on 31st December at 1.33 PM from ICICI A/C to PNB bank A/C.

Transaction Remark : MMT/IMPS/[protected]/jai babe di/Pounah

The amount did not get credited to the Beneficiary Account neither was refunded back to my account.

But I got a message that said

Dear Customer, IMPS Txn Ref[protected] for Rs.501.00 is timed out at Beneficiary Bank on 31-Dec-2020 13:33:07. Txn status will be updated by Bene Bank in 3 working days.
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Aug 8, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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