[Resolved]  ICICI Bank — As per icici customer service transaction successful but from my side if transaction successful why atm not dispense cash

Address:Vill-Tatarpur Po-Salempur, Distt-Hathras UP (204102)

Customer ID:
[protected]

Dear sir,
I have icici bank account in hathras branch. I Widraw 9500 rs. From Punjab national Bank (obc) atm money deducted from my account but atm not despens cash i informed ICICI customer service And my service request number is SR[protected]. Icici customer service mailed me on[protected] about this service request and written your transaction successful. But i want Know if my transaction is successful why atm not despens the cash.
I want see the atm cctv footage.
So please help me and reverse my money.

Pushpendra pratap singh
Mob. No. - [protected]
Ac. No.[protected]
Branch-hathras
Ifsc - icic0000889
Atm no. - dc055701 (Obc)
Money deducted - 9500
Transaction id- sb498800
+2 photos
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Aug 10, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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