ICICI Bank — credit card fraud transaction

Address:

Mumbai City, Maharashtra

My credit card details were used for fraud transaction of 5070 on 13th Feb evening around 5:30 pm and payment was made to airtel billdesk mumbai. I had immediately complaint to customer care within half an hour of receiving sms alert to stop payment but they didn't help. Next day morning i went to my home branch they neither stopped payment since payment by credit card takes 24 hrs to release payment from bank. Manager told me if they stop payment airtel would file case on them they are not bothered about customer harrassment. They were not ready to give complaint number also. i fought with them to get that.I filed complaint in local police station also. Police official also told me that at any cost you should not make payment in spite of regular reminders by bank. you should tell i have raised dispute in bank and filed police complaint. he told me many such cases of huge amount are also coming up only with icici bank credit/debit cards only. definitely icici bank staff is also involved in this. how do they get our secret details. icici bank itself is fraud.one more thing total amount of fraud all over the world is very huge. all the banks have insurance. they are never at loss. if suppose any one makes payment to bank it's bonus for them. We should all unite and stick to fact not to make payment to bank at any cost and not respond to bank's calls.my name is chandrakant pandey. you can call me on [protected]/[protected].