[Resolved] ICICI Bank — Credit card rewards redemption charge | |||||
Dear Sir, Every month I am seeing a debit of Rs. 28.75 towards rewards redemption fees in my ICICI account w.r.t to this I have the following issues/queries. 1. Is this charge Rs 28.75 per transaction or per month for redeeming the ICICI credit card rewards? 2. Last time I redeemed/encashed 80 rewards worth Rs 20/- on mobikwik, for that also you charged me Rs 28.75/- redemption fees. How this is logical or correct? I saw only ICICI charging in such a wrong way. 3. The bank offers very less reward points for using ICICI credit card compare to other bank cards and still it charge Rs 28.75/- every time I reddem rewards.For redeeming single reward point of worth 25 paise also if you charge Rs 28.75/- what is the use of carrying and using ICICI credit card? 4. If I don't redeem the reward points they will lapse after 2 years of credit, If I redeem reward points you charge Rs 28.75/- everytime. This a is kind of robbery/cheat. Was this information helpful? | |||||
Nov 3, 2016 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Oct 03, 2016 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3ivnj) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team. | |||||
Add a Comment | |||||
65%
Complaints
23615
Pending
2041
Resolved
14252
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
Post your Comment