[Resolved] ICICI Bank — dispute transaction from bank but they require customer to pay for it — very poor service | |||
There is a dispute of 19000.00 amount in oct'17 icici credit card statement which was already paid in 01-08-17. Again the same is reflecting in oct'17. I have called up call centre multiple times and advisors are throwing my call from one another and keep me on hold from more than 1hour. This amount should not reflect in oct'17 credit card statement and i am not going to pay for it. Why should i pay the amount twice?? This is a serious mistake from bank end and i am suffering. Such a poor service from icici credit card. I do have a salary a/c in the same bank and several other a/cs also and now i feel to withdraw all and shift to other bank for a better service. Was this information helpful? | |||
Nov 17, 2017 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Oct 17, 2017 ICICI Bank Customer Care's response Dear Babita Mohanty, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4imk4) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
 2 Comments | |||
Comments
Dear sir, I have not received my credit card, due to blue dart courier service, misbehavior by courier manager, please send my CC in my bank
Icicibank, Urban estate, dugri, Ludhiana main branch
Regards
Rajinder bahadur singh
[protected]
A/c no[protected]
Icicibank, Urban estate, dugri, Ludhiana main branch
Regards
Rajinder bahadur singh
[protected]
A/c no[protected]
ICICI Bank Customer Care's response, Oct 17, 2017
Verified Support
Dear Rajinder bahadur singh,
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
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We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team