[Resolved]  ICICI Bank — Ecsrtnchg & nach charges they have charged 590

Dear sir/madam,

We would like to bring to your elite notice that iam one of the customer of icici bank and now i fully scared on this bank for whether they debit my account balance or not. Because they unwantedly charged my account balance without my knowledge or permission through sms, mails and phone calls. I don't know why they charged using the way of ecsrtnchg and what is this?
I already posted the same complaints on hdfc bank loan account for asking why ecs charges made and they replied me that the hdfc bank doesn't charged for emi ecs bounce charges.
Respected sir i want to know why the icici bank charged my account.in this covid-19 pandemic days so many people are very disturbed for this type of charges. Atleast they have maintained some s complaint. Kindly i need my amount reversal for my icici account. And i must have to know why the icici bank charged this amount. Please do some needfull.

Due to covid-19 we are facing so many problems we enquiry financial persons they are telling to bank icici bank and went to icici bank they are telling to ask financial merchant. At this context to whom should we have to ask our deducted money.

In this regard, we sincerely request banker to provide the concern deducted amount in our account.
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Aug 11, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a13d4k) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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