[Resolved]  ICICI Bank — Fraudulent transactions from Icici bank credit card on bharti airtel mumbai

Address:

Gurgaon, Haryana

I, Deendayal Baheti, residing at Gurgaon, am holder of ICICI Bank Credit Card [protected]. I got eight SMS from ICICI Bank on 26th August, 2014 at 10.19 PM that eight transactions have been done from my said credit card on Bharti Airtel and PAYTM websites. I have not done these transactions and are not in my knowledge. I have never shared my password with anybody, but Bank has charged my account with such a huge sum of money of Rs. 18, 000/-. Sir, I have contacted the ICICI Bank Customer care immediately after came to know about the fraudulent transactions those do not belong to me and reported them the same. I have requested the customer care representative to stop payment to these transactions and block the money and refund back to my account. The customer care person was sure to reverse the transactions within 3 working days. but i did not get any response in next five days then i called back on 02nd September'14 and asked them to provide confirmation message of reversal of transactions. this time their supervisor asked to give 4 working days time to revert but again till now i have not received any response from the Bank. The bank is also not taking up the case on priority to stop these fraudulent transactions even on my request. The transaction being done without my knowledge and the Bank must help me to recover my amount. Further on my own I have checked the detail of transaction through the Customer care ICICI Bank where purchases made and requested them to not to honour this transaction as I have not made this and someone else has done fraudulently without my knowledge and authority.I authorize the bank to stop this payment and again undertakes that I have not done these transactions and are no case belongs to me. I have never given my password to anybody else and the chances are that the there might be some leakage from bank side also. Therefore I request to immediately stop the payment of these transaction and return my account.
Thanking you DEENDAYAL BAHETI Mob:[protected]