[Resolved]  ICICI Bank — Harassment calls

Address:

New Delhi, Delhi

Regarding harassment for collection of 2 wheeler loan. I took a 2 wheeler loan from ICICI in 2007 (Loan# LTDEL [protected] / Motorcycle regd. # DL4S BG 2328). The bike was stolen on 7th Nov. 2007 and a FIR was registered on the same day (FIR# 544 at Mandawali Police Station) Thereafter I filed a claim with the insurance company - ICICI Lombard. and I have been to their office a number of times to no avail. This made me send a legal notice to ICICI Lombard and the bank in reference to passing of the claim. I got no response from them. Now I have been receiving threatening and harassing calls from the collections department from the following number[protected]. My wife is also receiving threatening calls from the same number. Abusive and harassing language is being used by the collections representative. They are also calling my relatives and harassing them.My mother is an heart patient and 70 years old. After receiving the threatening calls from the collection representative her BP shoots up and been admitted to the hospital. I am sure ICICI has a defined way of dealing with such matters and this approach by the collections team is leaving me no option but recourse to legal action. Please look into this matter on priority and respond