ICICI Bank — ICICI CREDIT CARD Fradulant transection | |||
Dear sir, I am Tirthanka Das, card no. [protected]. On 11th Feb 2015 I received a call from Ph. no[protected], a hindi speaking Boy Srinivas Reddy(Mob-[protected]) offering me a ICICI credit card with discount and lot of gifts instead of my old card .He told my DOB, address, and card no he also knew my Mob no and asked me to share some more details, He told me it is all free for reward point in your previous records . But my credit card was debited with Rs. 8956 at Painimo Eco mm on 11th February. Again 12th February debited in my card Amt Rs.5070 at Airtel Pymt bill.Then a lady called asked for my shoe size.Next morning I phoned and told Srinivs Reddy to transaction in my account, he said when the card deliver to you just shown the sms for delivery boy, debited amt deduct for your bill.Again 26th February 3time Transaction Rs.1000 for ACCELYST SOLUTI. Then i talk again Srinivas Reddy about these incident, He said nothing worried .He also assured that this is not a fraud I send a mail to my higher authority to check the all incident. But i am not convinced his conversion.Then I phoned ICICI helpline 27th Feb they said its a fraud case instantly I BLOCK my Card, and I register a compliant on ICICI helpline[protected], Ms. Priyanka give me a SR No[protected]. I also lodge a complain in local Thana (Patui PS.KOL-94)G.D.E No-1901(27th feb) . I wonder as to how a third party knows all my details .My card expiry date 08/2015. Please look into the matter as early as possible. Caution to all ICICI card holders. Was this information helpful? | |||
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ICICI Bank customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
On 17th February 2015 same incident happens to me. I received a call from a lady and Mr. Rahul, Executive of ICICI Bank Gurgaon Branch for card verification and then I received a message alert from ICICI regarding transaction of Rs.5070/- at Airtel Pymt Billdesk from my ICICI Credit Card.
And ICICI Bank Customer Service Team has replied me same as above. They are having framed answer.
I have noticed from the consumer forum, about more than 56 of such complaints in just 6 months, in fraudulent payment made to AIRTEL PYMT only.
Again another call I have received on 4th March, 2015 from Ms. Anuradha Mishra, Executive of ICICI Bank, Gurgaon Branch Mob, .No.[protected] for the Visa/Master card verification.
And ICICI Bank Customer Service Team has replied me same as above. They are having framed answer.
I have noticed from the consumer forum, about more than 56 of such complaints in just 6 months, in fraudulent payment made to AIRTEL PYMT only.
Again another call I have received on 4th March, 2015 from Ms. Anuradha Mishra, Executive of ICICI Bank, Gurgaon Branch Mob, .No.[protected] for the Visa/Master card verification.
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We confirm you that, the call you have received has not been made by ICICI Bank. ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. We request you to write to [protected]@icicibank.com with your contact details incase you receive any such calls. Further, we have made a note of the mentioned contact number and will get it investigated.
Regards,
ICICI Bank Customer Service Team