[Resolved]  ICICI Bank — kyc updation-name change

Address:

110091

I am holding a salary account with icici bank, greater kailash-1, delhi with the name "sherin jacob". After marriage my surname is changed to "sherin abhilash". I want to get the aadhaar number linked with my salary account but unable to proceed with the same as my name is not updated in the bank details. I stay in mayur vihar 1, so i contacted the bank officials of mayur vihar phase 1, delhi but they asked me to submit a notary signed by a government officer which declares my name change.
My question is when i have my passport, aadhaar, pan updated with my name "sherin abhilash" then why do the bank officials need the notary again? Aren't these documents enough? I have also provided the newspaper ad cut out which declares my name change.
I do not think that all these government documents are useless for the name change to be done.
The bank officials have troubled me a lot regarding this issue.in federal bank for name change they only require aadhaar and pan card details. They are also following the rbi guidelines. Then why icici has different guidelines to trouble the customers.