[Resolved] ICICI Bank — late payment charge of 600/- applied on payment due of 907/- paid 5 days late | |
An american express icici bank credit card has been pushed to me by the relationship manager, without giving me a choice of cards. This card does not have a zero cost emi available. I have tried it twice at retailers. Now, i had a due of rs 907/-. The payment of which got delayed by 5 days. They have imposed a fine of rs 500/- plus gst total rs 600/-. I have been asking for a waiver, however it is not forthcoming from them. Sr[protected] and sr[protected]. This is the first time it has happened and now i have set it to automatic deduction. The rm's number has also changed and is not contactable. The online help of icici bank interms of helping customers is not upto the mark. Was this information helpful? | |
Aug 9, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Sep 09, 2020 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a12k9a) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |
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