[Resolved]  ICICI Bank — life got ruined by ICICI Bank, Mentaly, socially as well as financially hirassed by ICICI Bank

Address:

New Delhi, Delhi

I am Mohit Bansal, a customer of ICICI bank at parliament street, Delhi branch from 2013. My ICICI Bank account number is[protected]. My account's conduct has always been satisfactory. But now, out of blues, I received a call from my branch stating suspected criminal activity by me. The branch acted on basis of a simple customer complaint (not even FIR) from another customer. And they put a debit freeze on my account without any information to me. Upon calling the customer care service of ICICI, I got to know that debit freeze is not possible without an FIR. Please let me know the reason for such mental and financial harassment. My professional life is totally ruined by ICICI bank, which effects to my personal life as well .You are also kindly requested to help to unfreeze my account at earliest. So that I can live my life as normal person. To support my stature, I have the following - 1) Copy of FIR lodged by me(this will help you know my side of story and my worst banking experience.) 2) Recorded conversation with your Customer care executive( I got to know that debit freeze is not possible without an FIR). 3) first Request raised by me on 21st April 2014 for call retrieval (Request number : SR[protected] and Second request ( SR[protected] on 25th April, 2014 to Supervisor . But no resolution yet showing apathy towards me, the customer 4) Recorded conversation between me and the complainant ( this discussion was arranged by the branch and happened in the front of branch manager, wherein the complainant admitted his fault)