[Resolved] ICICI Bank — Online Fraud | |||
I ordered a laptop from OLX.in a seller from MUMBAI. Deal was fixed at 50% advance online payment in ICICI Bank Account and 50% cash on delivery. I made payment in the sellers ICICI Bank account thinking it was a genuine AD on a brand website like OLX and they also gave me account details of a Bank like ICICI BANK. Why would it be fake? Later on they sent an invoice from UK and I realized that it was a fake seller on OLX with fraud account in ICICI Bank. Seller later on claimed that my shipment has 2 extra units and I have to pay 3 times now. And not responding now. My money was actually transferred into ICICI BANK on 18th August: Rs. 16, 000 + Rs. 17, 000 Total: Rs. 33, 000 Name. Mankhanngai zo. Account no.[protected] Ifsc code. icic0002170 Branch. Churachandpur ICICI Bank. After I visited ICICI Banks nearest branch I found out that ICICI Bank does not have any records/details against this account. Seems that the account was opened without verifying any PROOFS of the customer. It has been a frustrating week for me following up with ICICI Bank, there seems to be no solution available with ICICI Bank. I have lost my health along with my wealth, ICICI is just not ready to accept the mistake or even help me reach fraud account holder of seller. OLX has now deleted the ad and raised their hands, their duty is over. Fraud seller still keeps to calling and threatening me (Robinson: +91 [protected] Nigerian, Mumbai), asking for money to be deposited in 4 more ICICI Bank account numbers. I need Legal & professional help now. Amit Gambhir [protected]@yahoo.co.in Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Sep 06, 2014 OLX India Customer Care's response Dear Amit,
We apologize for the inconvenience caused.
We wish to inform that the concern has been addressed and a mailer with all relevant details has been sent to your mail box. Please refer the mail received from [protected]@olx.in with subject line “ICICI Bank - Online Fraud”.
Regards
OLX India.
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 2 Comments | |||
Comments
Dear Sir / Madam
Subject : Fraudulent Transaction on my ICICI SB Account, account no[protected] to the tune of 59, 000 INR on 6th December.
I have a SB account opened with Thiruvanmiyur Branch, Chennai, Tamil Nadu.
This is to register a complaint regarding a On-Line Fraudulent transaction that happened on my ICICI SB account ( Account No :[protected] on 6th December.
Following are the details :
INR 50, 000.00 Info.VIN*PayU on[protected]:58:34
INR 3, 000.00 Info.VIN*FREECHARGE on[protected]:59:29
INR 4, 000.00 Info.IIN*Paytm.com on[protected]:01:04
INR 2, 000.00 Info.VIN*PAYTM on[protected]:02:03.
As you see all the four transactions happened over a period of 5 minutes. Once I recognized that this was a Fraudulent Transaction, I went ahead and blocked by ATM Debit Card and Internet Banking. Also I registered a complaint with ICICI bank through Phone Banking,
Same Day, I wrote to the service providers ( PayU, FREE Charge and Paytm.). I followed up with PayU, they linked me with the actual ecomm merchant, eRoot.. eRoot claimed that they could not block the Service, because the Fraudster had already utilized the amount for Phone Re-charging and provided all details regarding the phone nos. I shared this information with Crime Branch.
As on 6th December, there was only so much available in my account, and the entire amount has been wiped off. I am a salaried employed personnel, and this is a Big Loss to me, and has resulted in a Big Mental Trauma. In fact I have not been able to pay by monthly EMI towards Home Loan.
Subsequent to this, I raised Two Service requests that got declined without any thorough investigation. (SR # SR[protected] & SR#[protected]
I honestly submit and declare the following :
“I have not compromised my secure password information with anybody”
I have also registered a complaint with Banking Obudsman. ( Complaint No [protected])
I also read a recent court ruling that directed the banks to compensate the customers who has been duped, I humbly request you to compensate the amount, please.
Enclosure :
1.Complaint registered at Crime Branch, Bank Fraud, Commissioner Offer.
2.Report from Crime Branch after investigation.
3.News Article on Court Ruling directing the Banks to compensate the customers.
4.Net Banking Statement
5.Reply from ecomm service provider.
Subject : Fraudulent Transaction on my ICICI SB Account, account no[protected] to the tune of 59, 000 INR on 6th December.
I have a SB account opened with Thiruvanmiyur Branch, Chennai, Tamil Nadu.
This is to register a complaint regarding a On-Line Fraudulent transaction that happened on my ICICI SB account ( Account No :[protected] on 6th December.
Following are the details :
INR 50, 000.00 Info.VIN*PayU on[protected]:58:34
INR 3, 000.00 Info.VIN*FREECHARGE on[protected]:59:29
INR 4, 000.00 Info.IIN*Paytm.com on[protected]:01:04
INR 2, 000.00 Info.VIN*PAYTM on[protected]:02:03.
As you see all the four transactions happened over a period of 5 minutes. Once I recognized that this was a Fraudulent Transaction, I went ahead and blocked by ATM Debit Card and Internet Banking. Also I registered a complaint with ICICI bank through Phone Banking,
Same Day, I wrote to the service providers ( PayU, FREE Charge and Paytm.). I followed up with PayU, they linked me with the actual ecomm merchant, eRoot.. eRoot claimed that they could not block the Service, because the Fraudster had already utilized the amount for Phone Re-charging and provided all details regarding the phone nos. I shared this information with Crime Branch.
As on 6th December, there was only so much available in my account, and the entire amount has been wiped off. I am a salaried employed personnel, and this is a Big Loss to me, and has resulted in a Big Mental Trauma. In fact I have not been able to pay by monthly EMI towards Home Loan.
Subsequent to this, I raised Two Service requests that got declined without any thorough investigation. (SR # SR[protected] & SR#[protected]
I honestly submit and declare the following :
“I have not compromised my secure password information with anybody”
I have also registered a complaint with Banking Obudsman. ( Complaint No [protected])
I also read a recent court ruling that directed the banks to compensate the customers who has been duped, I humbly request you to compensate the amount, please.
Enclosure :
1.Complaint registered at Crime Branch, Bank Fraud, Commissioner Offer.
2.Report from Crime Branch after investigation.
3.News Article on Court Ruling directing the Banks to compensate the customers.
4.Net Banking Statement
5.Reply from ecomm service provider.
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Subject : Fraudulent Transaction on my ICICI SB Account, account no[protected] to the tune of 59, 000 INR on 6th December.
I have a SB account opened with Thiruvanmiyur Branch, Chennai, Tamil Nadu.
This is to register a complaint regarding a On-Line Fraudulent transaction that happened on my ICICI SB account ( Account No :[protected] on 6th December.
Following are the details :
INR 50, 000.00 Info.VIN*PayU on[protected]:58:34
INR 3, 000.00 Info.VIN*FREECHARGE on[protected]:59:29
INR 4, 000.00 Info.IIN*Paytm.com on[protected]:01:04
INR 2, 000.00 Info.VIN*PAYTM on[protected]:02:03.
As you see all the four transactions happened over a period of 5 minutes. Once I recognized that this was a Fraudulent Transaction, I went ahead and blocked by ATM Debit Card and Internet Banking. Also I registered a complaint with ICICI bank through Phone Banking,
Same Day, I wrote to the service providers ( PayU, FREE Charge and Paytm.). I followed up with PayU, they linked me with the actual ecomm merchant, eRoot.. eRoot claimed that they could not block the Service, because the Fraudster had already utilized the amount for Phone Re-charging and provided all details regarding the phone nos. I shared this information with Crime Branch.
As on 6th December, there was only so much available in my account, and the entire amount has been wiped off. I am a salaried employed personnel, and this is a Big Loss to me, and has resulted in a Big Mental Trauma. In fact I have not been able to pay by monthly EMI towards Home Loan.
Subsequent to this, I raised Two Service requests that got declined without any thorough investigation. (SR # SR[protected] & SR#[protected]
I honestly submit and declare the following :
“I have not compromised my secure password information with anybody”
I have also registered a complaint with Banking Obudsman. ( Complaint No [protected])
I also read a recent court ruling that directed the banks to compensate the customers who has been duped, I humbly request you to compensate the amount, please.
Enclosure :
1.Complaint registered at Crime Branch, Bank Fraud, Commissioner Offer.
2.Report from Crime Branch after investigation.
3.News Article on Court Ruling directing the Banks to compensate the customers.
4.Net Banking Statement
5.Reply from ecomm service provider.