[Resolved] ICICI Bank — Payment not received after paytm refunded to bank

Rudramani Dwivedi

from Gurgaon, Haryana

Address:

Gurgaon, Haryana, 122016

On 7th of September 2016, I have tried to payment of airtel postpaid data card through paytm using my icici debit card but cause of any technical problem payment was not done but balance 1150 is deducted from my account...after some time paytm sent a mail that describe balance is refunded to the bank please contact to the bank..they will refunded balance within 7 days but still i have not found my amount of 1150...i have sent all details to the bank like the RRN no given by paytm and also all mails sent by paytm regarding this issue

Was this information helpful?

No (0)

Yes (0)

Oct 26, 2016

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2016

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3igly) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team