[Resolved]  ICICI Bank — Regarding loan decline issue

Address:Indore, Madhya Pradesh, 452001

Hello Sir/Madam, I have applied for personal loan in Icici bank in Indore Branch. And my loan has declined, they said my cibil is -1. But I have an issue when I got a call from icici bank customer support to offer me personal loan and they checked my cibil with help of pen card number and said your loan will be approve your cibil rate is good. However also recently I have finished my education loan and currently I have two wheeler loan that have been more than 3 months and regularly I am paying emi. So please let me know how can icici bank indore branch saying my cibil is -1, while their customer support is saying your cibil is good. And also no one is coming at my rent address for FI. Please take a complain against icici bank in Indore branch related to my cibil issue. And please contact me as soon possible. I have mentioned below my details. Name - Mitendra Gupta Contact number - [protected] Current City - Indore. Indore Icici branch - Malav Parisar, AB road indore - 452001.
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Nov 18, 2015
Complaint marked as Resolved 
Please close the complain, now issue has been resolved. Icici has sanctioned personal loan. Thank you so much for helping out.
Verified Support
Oct 20, 2015
ICICI Bank Customer Care's response
Dear Mr. Gupta,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

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Dear Customer,

You can purchase your CIBIL Report and CIBIL TransUnion Score on CIBIL’s website instantly. Please visit: http://bit.ly/1yM9xib.

Regards,
CIBIL Consumer Services

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