ICICI Bank — To refund the amount for the failed order in flipkart and cancel its emi

krappu1972

Address:	The Manager Operations ICICI Bank Limited ICICI Bank Tower, C – Wing Autumn Estate, Near Chandivali Studio Chandivali Farm Road, Opp. Mhada
Website:	www.icicibank.com

I had done transaction in flipkart of amount Rs 28360 on 6th March 2021. Its transaction reference number is [protected] against my flipkart order ID OD[protected] placed on 06.03.2021 for whirlpool ac 1.5 ton. But unfortunately transaction
became failed due to network error while my said amount is debited from my account. I contacted to flipkart, he replied me that transaction was showing failed. In the meantime icici bank has generated its emi for my failed order today. Please refund the said amount amount and cancel its emi. I have already raised the issue regarding this on icici bank. Its request number is SR[protected] in icici bank. I have already submitted its TDF form. So please solve it at the earliest.
Thanks
KUMAR RAJEEV

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ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Mar 25, 2021

Updated by krappu1972 I am updating you that yesterday the amount of Rs 28360 for failed order in flipkart is refunded into ICICI credit card account . Now my request you to close the loan account regarding this and also cancel its emi. Thank you for your co-operation.

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Comments

krappu1972

I wish to inform ICICI BANK for SR[protected] via yourself that the amount of Rs 28360 is already refunded by the merchant Flipkart Inter Banglor on 24/03/2021 and its confirmation is received on my email by ICICI bank on 24/03/2021 but still it is taking too much time to cancel the said emi and other changes. I am sending email continuously regarding this but they are not understanding the issue. Please help to solve it at the earliest.