[Resolved]  ICICI Bank — unnecessary dp chgs - deduction for demat account

Address:ICICI Bank, Central Market, Lajpat Nagar II, New Delhi,

I am writing this after a great frustration. I have charged every month (for the last 4 months and every year) for trading/Demat account so-called maintenance charges. I have already closed my Trading account (Closure received on email from ICICI Securities).

I have already communicated to [protected]@nse.co.in, But they responded back to contact to ICICI Securities, to whom i have been writing since Oct 2019.
I have visited the ICICI Branch Lajpat Nagar, New Delhi. to close my Demat Account. But they said I have 1 holding in my account and because that share is UNLISTED since 2016, So ICICI cant help me with this. I can neither transfer them nor dematerialized them (Rematerialisation Request given on 18 Mar 2020, but still no response).
I am unable to login into icicidirect.com with Demat credentials, also tried to reset password but not luck.


Because o[censored]nnecessary charges deducted every year, i am quite frustrated with this services. Please close my Demat Accoun as I have requested many times to close my TRADING and
DEMAT account as i don't do trading. and because several
times, i have been charged by DEMAT Services. They are not
closing my account and said that my demat account still holds 1
holdings which is already UNLISTED since 2016. So i can
neither transfer it nor sell it.

Please help _/\_
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Aug 12, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11x73) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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