[Resolved]  ICICI Bank — Wrong Fund Transfer from ICICI to HDFC Bank

Hello There,

Issue: Wrong Fund Transfer from ICICI to HDFC Bank
Amount: 46000 inr
Date of incident: Feb 27th 2021
Complaint date: Feb 27th 2021
Case No: SR[protected]

I have done a 46k of fund transfer from ICICI (my account) to HDFC bank account (unknown), i did complained to the customer care, they opened the ticket and promised me that I will receive my money in 5 working days, but without any sms/email they closed it within 2 days. I did complain again and they are asking with contact HDFC bank for the follow-up. Kindly let me know how can I get my money back.
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Aug 5, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1di31) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team  
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