[Resolved]  ICICI — Fraud Transaction

Address:

Palwal, Haryana

HI, On 22nd of February I went to IDBI bank ATM for withdrawing some money. I inset my ICICI card in machine and enter my pin. After entering my pin Machine got close. I wait some time and press “cancel” button many times and left that place. After that I went to UCO bank ATM (Which was 2 km away from the IDBI bank) and withdraw some money. But I got two messages one for my actual transition another for which I didn’t done. I raise this concern to ICICI bank many times but they didn’t respond me. They ask for some time every time. Some of request ID are mention here SR[protected], SR[protected], and SR[protected]. There is near about 40 second differences between two transitions (Fraud and actual) which are given below. Fraud Transaction Message Dear Customer, Thank you for banking with ICICI Bank. You have used your Debit Card linked to Account XXXXXXXX9155 for a Cash Withdrawal of INR 10, 000.00 at an ATM on[protected]:18:11. The Available Balance in your Account is Rs. _________ [protected][protected][protected][protected] Actual Transaction Message Dear Customer, Thank you for banking with ICICI Bank. You have used your Debit Card linked to Account XXXXXXXX9155 for a Cash Withdrawal of INR 5, 500.00 at an ATM on[protected]:18:55. The Available Balance in your Account is Rs._________