[Resolved] Icici Lombard — Partial claim not approved without any proper reason | |||||
If below complaint not resolved within 2 weeks i am going to consumer forum. Total compensation i am seeking is 14000 for insurance along with 18% interest and 50000 inr for mental harassment. Court charges will be also included in icici lombard. My two wheeler got damaged due to a coconut falling on the petrol tank. There was a big dent on the petrol tank and bike was not starting. So i went to honda service center where they said, due to the impact of coconut on the petrol tank, one of the electronic fuel pump got damaged, since fuel pump reside inside the petrol tank. He said i need to replace the tank along with fuel pump to get it started. I contacted lombard customer care and they sent the surveyor to the service center for inspection. After two days the surveyor said we can't pay you for the fuel pump but we will pay for the tank. Fuel pump was damaged due to the impact of coconut and it should come under the insurance policy. I want you to please look into this. My policy details Claim ref number mot05541375 Policy number 3005/[protected]/01/000 Name of insured mr vishal verma Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. | |||||
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ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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We write this in reference to your concerns.
We have reviewed your concerns and wish to confirm that the claim has been settled as per the policy terms and conditions.
We have sent a detailed email on your registered e-mail id providing the complete settlement details.
We assure you the best of our services.
Regards,
ICICI Lombard General Insurance