This is regarding my complaint against ICICI bank and ICICI Prudential for forging my documents without my knowledge or understanding.
1. I had applied for my home loan in 2022, and just before the day of disbursement I was threatened for life to take the policy of additional 2 lakhs on phone by one of the employees of ICICI. I had raised a formal complaint against that employee which was closed by the manager due to lack of his due diligence. My complaint will be there in their records and should be checked.
2. The home loan officials forged my documents without my knowledge or consent and opted for NO as an option for transferring the loan to another bank in the future. As a woman I am shocked to know that these documents have been forged so I am unable to transfer my loan to any other bank in this lifetime.
3. I have been making part payments for my loan which gets reflected within 5 days and according my EMI gets reduced for the following month. However since I have raised this complaint, I have been harassed by the bank and my EMI has not reduced as confirmed on app and still the old EMI has been calculated.
4. The bank managers either do not pick up my phone or they respond saying we can’t help you? Was this information helpful? |
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