ICICI Prudential AMC Customer Care
ICICI Prudential AMC
Customer satisfaction rating: 8%
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COMPLAINTS

ICICI Prudential AMC Customer Care

ICICI Prudential AMC

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Address
2nd Floor, Block B-2, Nirlon Knowledge Park, Western Express Highway, Goregaon (East)
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts

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Toll-free:
1
1

Customer satisfaction rating
8%
Complaints
25
Pending
2
Resolved
2
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

ICICI Prudential AMC related photos (3)

ICICI Prudential AMC Customer Care related pictures (3)

ICICI Prudential AMC Complaints & Reviews

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ICICI Prudential AMC — Investment in icici prudential mutual fund

 debasishmitra on Jul 12, 2016
But in the statement itself the transaction dt 5.7.2016 has not been updated in the folio no 8129504/04

Even after a lapse of seven days which you also feel highly undesirable.

Please update the statement

I send you the copy of your mail as under :

Dear investor,

Thank you for your investment application made in icici prudential mf.
We confirm the receipt of purchase transaction in liquid plan - direct - growth for rs.3, 000.00 on 05-jul-2016. the application will be processed for the net asset value as per the date...
Complaint comments  Read comments [1]Complaint category Other

ICICI Prudential AMC — Redemption

 jinit100 on Apr 15, 2016
I m having folio in icici pru AMC 4524765/79 with name ALPANA BRAHMBHATT.As I moved to other city, I needed to update bank details for same they r rejecting all request on pretext of one or other, first sent all proof, then they said sign mismatch, then asked me to send bank sign attestation, when I sent sign attestation, then again say name mismatch..for which i already send proof..so they r playing with me and not allowing me to do redemption...not responding to complaint even....
Complaint comments  Read comments [1]Complaint category Stock Market

ICICI Prudential AMC — Icici pru life product

 rashita verma on Dec 15, 2015
I got to know about icici Prudential elite life II. Surprised to know that the information given intially to us is quite different. I have not yet received the physical documents even. sent them an email, call no is just junk. Could any one suggest how to sort out my problem and any proper channel....
Complaint comments  Read comments [1]Complaint category Banks

ICICI Prudential AMC — Mutual Funds Redemption not happening

 Harjoban on Oct 21, 2015
I started a SIP in ICICI Prudential Dynamic Growth Mutual funds with ICICI as offline mode from ICICI bank branch. Now after around 2 years when I am trying to redeem my folio The ICICI PRUAMC office is saying that there is some discrepency in the system, DEMAT branch will be able to redeem, DEMAT office is saying about ICICI Bank.in short redemption is not happening everyone is playing a blame game. I am running from one office to another for the redemption . I have to specially take leave from my office to follow as these offices are operating on weekdays only....
Complaint comments  Read comments [1]Complaint category Stock Market

ICICI Prudential AMC — Discovery fund - regaular, units purchased in the statement but amount not debited from bank account

 shikha sareen on Aug 26, 2015
I Have invested in SIP (monthly ) for ICICI Prudential fund, folio
Number 6214211/88 & doing since many years.In the month of May, I have
increased the amount to Rs 10000/- and submitted all the requisite
forms at CAMS Gurgaon. But suddenly after that I got to know that my
bank details were not mentioned on the form.I approached the CAMS & they confirmed that this SIP will be processed from next month as all the details were provided by me.

Still the same issue is not resolved till now after 5 months. Nobody has contacted me since then from ICICI...
Complaint comments  Read comments Complaint category Stock Market

ICICI Prudential AMC — Redemption amount not received and poor customer service [Resolved]

 mithunpillai on Jun 30, 2015
I am Mithun R Pillai, an NRE, redeemed my MFfolios at ICICI Prudential Mutual Fund, but i have not received money till today.Date of transaction 19 06 2015. A) ISSUE NO 1 After redemption i have recived d mail from ICICI that the money will be given as cheque for two of my folios -ref no (956417, 956416 & 956423). 1)Folio no-6288418/82, Transaction no-2435477 & 2435472 2)Folio no-6288417/85, Transaction no-2438709 but no cheque recived till today. B) ISSUE NO 2 for other folios, they said they sent the money by NEFT, but the bank didnt received any NEFT, sent many mails to ICICI, no...
Complaint comments  Read comments [1]Complaint category Stock Market

ICICI Prudential Mutual Fund — NON RECEIPT OF PHYSICAL STATEMENT- ICICI PRU DYNAMIC PLAN REG(G) [Resolved]

 SHREYASI TIRODKAR on Apr 21, 2015
I HAVE SIP FOLIO NO. 4483694/05 FOR RS.1000 I HAVE PAID 11 INSTALMENTS BUT TILL TODAY NOBODY HAS SEND ME PHYSICAL STATEMENT. SCHEME NAME IS ICICI PRU DYNAMIC PLAN REG (G) MY EMAIL ID IS tirodkar_shreyasi@rediffmail.com MRS. SHREYASI TIRODKAR...
Complaint comments  Read comments Complaint category Stock Market

ICICI Prudential Mutual Fund — ICICI Power Certificates purchased in 1994.

 mammen on Feb 14, 2015
Sir, I had purchased 1000 units of ICICI-Power Unit Certificates on Ist October 1994, My certificate Reg. Folio no. is POG50440, certificate Numbers 200341 to 200350. Distinctive No 77796101 to 77797100. I want to know the current value of the certificates purchased @ Rs10/- each (total No of units is 1000) and how I can redeem it. I am looking forward to your response. Thank you. MAMMEN VARGHESE, EBENEZER HOUSE, AYUR, KERALA - 691 533....
Complaint comments  Read comments Complaint category Stock Market

ICICI Prudential Mutual Fund — false informations given to me

 AshwiniKumar Singh on Jan 6, 2015
I have taken two policies from ICICI in 2012 and while taking it, I was told the locking period is 3 years and now when I am asking ICICI is saying for every transaction there is 3 years locking period which was never told to me. When contacted customer care, they said I can use the online redemption facility and now when I am trying, it says I need to post the authorization letter though I am in US. Dont understand whether ICICI team understands the customer or not? Worst Service I have ever seen with false informations. You may contact me 001-925-577-5964...
Complaint comments  Read comments [1]Complaint category Banks

ICICI Prudential Mutual Fund — KYC DetailsFolio No.5031028/19

 Preeti Marie Kurien on Dec 21, 2014
I have given all relevant details for updating my KYC by a letter in your office at Bakery Junction, Trivandrum. But in the recently received CAS my KYC status is shown as' KYC NOT OK'. I request you please incorporate the following information in all relevant records. EMAIL ID: preetikurien1001@gmail.com If more information is required, please send a message so that I can furnish. Sd/- Preeti Marie Kurien. 21/12/2014....
Complaint comments  Read comments Complaint category Business & Finances

ICICI Prudential Mutual Fund — Redemption of Mutual Fund

 lokesh jain 11011 on Nov 4, 2014
Hi, I had made a redemption request for a mutual fund investment I made earlier. The redemption request was made in Jun'14 end. The company had incorrect details about my bank account updated in their system, inspite if me giving them a cancelled cheque at the time of opening the account. I called up customer care and convinced them to send me a cheque. They sent the cheque, however they again printed the incorrect account number in the cheque. I have made several follow ups since then, but still I have not yet received the money. Request you to please help me in recovering the amount as well...
Complaint comments  Read comments Complaint category Business & Finances

ICICI Prudential Mutual Fund — Not updating tax status

 naveen77 on May 28, 2014
I applied through CAMS for many mutual funds to change bank mandate and tax status through bajaj capital but to my surprise all mutual fund changed the things but ICICI pru mutual fund changed bank mandate but not the status and on correspondence ask bring a letter from bank that Your tax status has changed or u are not NRI. I aske which bank will give such letter? no reply. Whether closed account bank or new bank? No reply. Surprisingly NRI account was in ICICI bank only which has been closed. I have given written undertaking that now I am resident and new account is also resident saving account...
Complaint comments  Read comments Complaint category Stock Market

ICICI Prudential Mutual Fund — Anonymous Message

 shahulrck on Sep 12, 2013
Hi Everyone, i am shahul hameed. I am here to complaint on ICICI prudential Mutual Fund because i don't have any policy or any account with them. I am earning basic salary of Rs 15000pm which is sufficient for my basic needs. How could i applied for mutual Fund? I already filed an complaint in ICICI bank but no response. Here is the below sms monthly i receive from them for your kind attention. From:DM-IPRUMF Messge: your SIP purchase transaction for 17.065 units amounting to Dynamic - Regular - Growth has been processed - ICICI Prudential MF. Please take necessary action to save me from...
Complaint comments  Read comments Complaint category Banks

ICICI Prudential Mutual Fund — Reminder message against false investment

 ranj_6004 on Jun 15, 2011
!st on 09/04/2011at about 09.53 AM the undersigned received a message from the message centre LM-CAMSSMS vide M-9821000005 that his SIP investment has been registered with the ICICI PRUDENTIAL DISCOVERY FUND-DIVIDEND for Rs.1000.00. Again on 08.06.2011 another message was sent from the message centre BV-CAMSSMS vide M-9434099997 that your investment under Folio no 5604480/55 has been processed. After a repeated query in the return message the undersigned couldnot inform how without his intimation one investment has been started and why? When I have no investment with ICICI Prudential....
Complaint comments  Read comments [2]Complaint category Business & Finances

ICICI Prudential Mutual Fund — NON RECEIPT OF REDEMPTION MONEY

 S S JALTARE
ALL UNITS UNDER PORTFOLIO NO 2610814/17 WERE SUBMITTED FOR REDUMPTION IN 2009 THRO BROKER.
BANK ACCOUNT NO WAS ALSO GIVEN.
NO MONEY RECD IN MY ACCOUNT.
IS THE ACCOUNT ALIVE??
OR THE MONEY CREDITED TO ACCOUNT OTHER THAN MY ACCOUNT???
pls REPLY TO MY MAIL jaltare@bec-group.com...
Complaint comments  Read comments [3]Complaint category Magazines & Newspapers

ICICI Prudential Mutual Fund — REFUND FOR AMOUNT DEBITED

 bhuwan.b4u
Dear Sir,
I Bhuwan Datt Bhatt having folio number with ICICI Mutual fund (vide Folio No 4310574) I have sent the request to ICICI Mutual fund department to close my account and give the refund to my account where they are debiting on monthly basis through SIP Plan,
they have considered my request and closed my account but they are not giving the refund for the same.
I have contacted them, and send so many mails but they are telling that my signature is mismatched, and i have to send the request again. but how it is possible that my signature is mismatched, as they have considered...
Complaint comments  Read comments [1]Complaint category Stock Market

ICICI Prudential Mutual Fund — Subject: non receipt of redemption: Folio 4253730/33

 Vijjuu_5
Subject: non receipt of redemption: folio 4253730/33

I had submitted my online redemption request for Folio No. 4253730/33 on dated 5.07.2010 for 174.53 Units vide ICICI Prudential transaction number 1145590.

As per the company they takes only 3 working days to settle the account which is not the actual statement and just fake statement because in my case I am still chasing the company for my redempted amount for last 11 days.

When I called at their customer care at 1800222999 and they told me that my cheque was couriered at my address by their Delhi...
Complaint comments  Read comments Complaint category Banks

ICICI Prudential Mutual Fund — Illegal rejection of redemption claim

 cskamalsharma
I have invested in ICICI Prudential Tax Growth Plan under folio no.1429020/49. I intend to redeem my units under said folio. I have submitted redemption request but the ICICI People have rejected this on the ground of signature differ. Again I have resubmitted with signature attested by Bank Manager but again they have rejected saying I have to resubmit the entire documents. When I resubmitted now with full set of documents they dare to reject it again saying signature differ. When i have got the signature attested by Bank manager ( as wanted by them) where is the question of signature differ now??...
Complaint comments  Read comments [2]Complaint category Stock Market

ICICI Prudential Mutual Fund — NON RECEIPT OF MF REDEMPTION AMOUNT 1270057

 R. JAICHANDRAN
Dear Sir,

My mutual fund below reference folio given redemption on Jul 09 till now no idea where the fund money is there. MF they sent below reference to Canara bank but the canara bank sent back the fund to same sender. Simultaneously suffering in all the way.

My foilo no.1270057
my complaint docket no.8001016042.


ICICI Prudential Services Industries Fund - Dividend Option
Redemption
06-Jul-2009
549.79
9.13
5,006.58

ICICI Prudential Power - Dividend
Redemption
06-Jul-2009
Complaint comments  Read comments [3]Complaint category Stock Market

ICICI Prudential Mutual Fund — unable to redeem funds

 mvsrbalaji
I have a ICICI pru mutual fund with folio no:3421584/79 which was done thru Relaince money for an amount of Rs15,000. I've been trying to redeem the same for the past six months, but either Reliance or ICICI pru AMC are not proving proper solution to redeem. Its quite pathetic that I've been directed to ICICI pru customer care by Reliance money and vice-versa. This is happening every time with me. ATlast reliance money has taken a request and reverted that it is ICICI Pru AMC that need to be taken care of this folio.
I'd regret the way the things are moving for a simple folio.
Complaint comments  Read comments Complaint category Stock Market

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