[Resolved]  ICICI Prudential Life Insurance — Icici saving suraksha plan

Address:Bangalore, Karnataka, +91
Website:www.iciciprulife.com

Dear Team,

I have a policy in ICICI suraksha and my policy number is 19550791 .Basically i have very bad impression on these policies but because of the trust i have on ICICI Bank I opened a policy because of my financial problems i couldn't continue the policy, I have not paid premium for three months and I called ur customer care they confirmed me Sir ur policy got lapsed and you can't continue the policy then I was helpless .They Confirmed me here onwards ur money will not debit then after a month they started debiting money from my account without giving information and not on the due date whenever they find money in account they started robbing.They have debited almost 12000 Rs from my account and I called ur customer care on April 27th onwards whenever I call them they say with in 8 working days i will get money but till now i didn't recieved and today they started new story saying that ur account is in active status so you can withdraw money from ICICI. I already escalated this to ur [protected]@iciciprudential.com but I think they are sleeping they are least bothered to reply to mail.please look into this case on high priority and give my money back.]
Regards,
Sandeep
[protected].
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Aug 5, 2021
Complaint marked as Resolved 
ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
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worst service exact opposite to ICICI Bank service.
Dear Mr. Kumar,

We regret the inconvenience caused. We will have our official contact you to assist you with your concern.

Regards,
Team ICICI Pru Life
www.iciciprulife.com
Dear Mr. Kumar,

We tried contacting you on the provided number but couldn't get through. Please suggest a good time to get in touch with you.

Regards,
Team ICICI Pru Life
www.iciciprulife.com

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