[Resolved] ICICI Prudential Life Insurance — Pathetic service | |||||
Dear sir/Madam, I have purchased a term policy from icici pru.My policy no is 20624521.It has been a month that i purchased the policy still its on pending mode.I was been told that i need to go just for one medical test upon whicb gets cleared u will be issued the policy.Though my medicals were clear i was not been issued the policy.I called up the call centre from.their i came to know i need to go for one more test.This was really frustrating and pathetic.The second medical test can only be schedule from Monday to Friday which was really pathetic.I need to spare my day my salary just for this test.This is really useless.I have applied to cancel the policy.I mailed thrice to icici pru still i didnt receive any feedback nor call centre helped me out.If this is the service with me...whats the guarantee that my.nominee will get the insurance money.Im.really fedup and applied. to cancel the policy. I request all not to purchase any policy from icici pru. Was this information helpful? | |||||
Apr 2, 2017 Complaint marked as Resolved ICICI Prudential Life Insurance customer support has been notified about the posted complaint. Verified Support Feb 14, 2017 ICICI Prudential Life Insurance Customer Care's response Dear Aakar, We have made a note of the details. Our official will get in touch with you. Regards, Team ICICI Pru Life www.iciciprulife.com Verified Support Feb 16, 2017 ICICI Prudential Life Insurance Customer Care's response Dear Aakar, We understand that our official has contacted you and is addressing your concern. We appreciate your patience. Regards, Team ICICI Pru Life www.iciciprulife.com Verified Support Mar 02, 2017 ICICI Prudential Life Insurance Customer Care's response Dear Aakar, We understand that our representative has contacted you and assisted you with your concern. Is there anything else we may assist you with? Regards, Team ICICI Pru Life www.iciciprulife.com | |||||
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