[Resolved]  ICICI Prudential Life Insurance — Policy 20003786

Address:Mumbai City, Maharashtra, 400092
Website:www.iciciprulife.com

After revised policy, I had requested for a cancellation and refund on 25/05/2016 with reason clearly stating that doubled premium would not be acceptable and requesting to process before 1st June because my premium was paid by credit card and my due date was on 1st June.
After continuous follow-up today i get a email that it was process on 1st June and it will be credited within 10 working days which is not at all acceptable.
Now that i am not able to pay the credit card bill it has affected my credit rating at CBIL so who will be responsible for it ?
I want my grievance to be address ASAP
Its a very bad experience and i would never take or recommend ICICI Pru life to any one.
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir,

We regret the inconvenience caused.We have made a note of the details. Our official will get in touch with you and assist you.

Regards,
Team ICICI Pru Life
www.iciciprulife.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Prudential Life Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    1331
    Pending
    0
    Resolved
    731
    ICICI Prudential Life Insurance Phone
    +1 860 266 7766
    ICICI Prudential Life Insurance Address
    1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
    View all ICICI Prudential Life Insurance contact information