ICICI Prudential Life Insurance — refund delayed - bad customer service

Address:Coimbatore, Tamil Nadu, 641028
Website:ICICI

I have a wealth builder policy 18317604, payment has been debited twice from my sb account on 30th dec, 2017. I did raise a refund request[protected] on the same day and was told that refund would be credited back to the account from where it is debited within 6days. Still i'm awaiting refund and i raised an escalation request[protected], heard that cheque is returned but i did get any intimation from icici or courier on check disbursement, icici pru life customer service person is saying that she can't see any details or she is not connecting call to her supervisors. I want my money soon.

Thanks
Was this information helpful?
No (0)
Yes (0)
ICICI Prudential Life Insurance customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Team my father policy Icici prudential insurance since 2014 saptembar. At Gujarat location. This policy I have a disidid surrender I want to Gandhinagar Gujarat branch . this office employee said do not surrender your policy.i have said you wrong selling my father policy. So kindly my father policy surrender.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Prudential Life Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    1331
    Pending
    0
    Resolved
    731
    ICICI Prudential Life Insurance Phone
    +1 860 266 7766
    ICICI Prudential Life Insurance Address
    1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
    View all ICICI Prudential Life Insurance contact information