[Resolved]  ICICI Prudential Life Insurance — regarding change of address policy no.13827700

Address:Panchsheel Nagar, Uttar Pradesh

Sir, I myself Vijai Kumar, policy holder of icici prudential policy no. 13827700. the policy premium becomes due in the month of May-June every year. Since in the year 2013 I retired from govt. service on 31st March, 2013 and because of non payment of my retiral dues i failed to deposite the premium in due time. After getting my retirement benefits when i deposited the premium of Rs. 50, 000(annual) it was informed that my aforesaid policy has already been lapsed. I was asked by the icici prudential to submit the medical declaration. I was also advised to collect the prescribed form for this purpose from icici prulife office at Allahabad, Since my address mentioned in the policy papers are of Allahabad. But the fact is that after retirement presently I am working in Monad University, Hapur, U.P. as Dean, Law. I have left Allahabad and residing in Hapur. My present address is Dr. Vijai Kumar Chauhan, Dean Law Monad University, NH-24 Pilkhuwa Hapur U.P. (mobile no.[protected]) Please give address of your office somewhere in surrounding of Hapur suchas Meerut or Ghaziabad from where i may collect the required form and submit the same within required period . The aforesaid request has been sent by me earlier at the address :[protected]@iciciprulife.com, however the result shows failure of communication. The complaint forum is hereby requested to send the aforesaid request at the proper address and the proper authority of ICICI prudential life. thankyou
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Mr. Chauhan,

We regret the inconvenience caused. Our representative will get in touch with you in the next 4 hours to assist you with your concern.

We appreciate your patience.

Regards,
iciciprulife.com
Dear Mr. Chauhan,

We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication has been sent to your registered email address with the details of the resolution offered. Is there anything else we may assist you with?

In case of any further clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.

Regards,
www.iciciprulife.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Prudential Life Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    1331
    Pending
    0
    Resolved
    731
    ICICI Prudential Life Insurance Phone
    +1 860 266 7766
    ICICI Prudential Life Insurance Address
    1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
    View all ICICI Prudential Life Insurance contact information