IDBI Bank — original document verification from idbi bank is not getting allowed

Dear team,

This is regarding continuous followup with idbi bank with regarding to verify the odv from hdfc bank and mail is been sent for idbi yelahanka branch bangalore and they are not allowing to move my loan to another bank truly bad feedback to idbi bank it is almost two months i am trying to move my loan bank is not allowing to do verification of documents

Let me know how to proceed further now i have paid fees to hdfc also my loan amount and interest to idbi
Loan account no : [protected]

Regards
Harsha
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IDBI Bank customer support has been notified about the posted complaint.
Sep 12, 2020
Updated by harshacn
[protected] Forwarded message[protected]
From: Harsha Kumar <[protected]@gmail.com>
Date: Sat, Sep 12, 2020 at 3:54 PM
Subject: Fwd: [External]Re: [External] Re: LAN[protected] Loan account number : [protected]
To: <[protected]@idbi.co.in>, <[protected]@idbi.co.in>

Hi Team,
i am not getting any help from IDBI bank Yelahanka even with multiple follow ups i am not getting any response since i am moving out of my loan from IDBI.
this is regarding continuous followup with IDBI bank with regarding to Verify the ODV from HDFC bank and mail is been sent for IDBI yelahanka branch and they are not allowing to move my loan to another bank truly bad feedback to IDBI bank it is almost two months i am trying to move my loan bank is not allowing to do verification of documents

let me know how to proceed further now i have paid fees to hdfc also my loan amount with interest to idbi.
I want to file a case against the IDBI Yelahanka Branch which is not allowing me to move my loan to another bank.

Regards
Harsha

[protected] Forwarded message[protected]
From: Aakansha Lakhani <aakansha.[protected]@hdfc.com>
Date: Sat, Sep 12, 2020 at 2:20 PM
Subject: Re: [External]Re: [External] Re: LAN[protected] Loan account number : [protected]
To: Harsha Kumar <[protected]@gmail.com>
Cc: Ajit Kumar B R <[protected]@hdfcsales.com>, Harini P <[protected]@gmail.com>, Hemamalini Aravamudhan <hemamalini.[protected]@hdfc.com>, MANJUNATH SINGH LAKSHMAN SINGH <[protected]@hdfcsales.com>, Niranjan T N <[protected]@hdfc.com>, Prabin Swain <[protected]@hdfcsales.com>, Shanmukharadhya . <[protected]@hdfcsales.com>, UTTAM MOHANTY <[protected]@hdfcsales.com>

Dear Mr. Harsha,

Please refer tothe screenshot,

The case is beingfollowed up for confirmation since 26/8/20, post which closure mail senton 10/9/20

We have not receivedthe ODV confirmation yet

Request you tokindly provide it maximum by 16/9/20

Post which, nofurther intimation will be sent regarding the same

Thanks& Regards,
AakanshaLakhani
AssistantManager - Credit
[protected]/[protected]*aakansha.[protected]@hdfc.com
 HousingDevelopment Finance Corporation Ltd
Pleasefind contact of my Supervisor, Ms. Hemamalini Aravamudhan, Deputy Managershe is reachable at hemamalini.[protected]@hdfc.com.
                  



From:       "HarshaKumar" <[protected]@gmail.com>
To:       "priyanka"<priyanka.[protected]@idbi.co.in>, "Hema Aloysius" <a.[protected]@idbi.co.in>, "rac8011" <[protected]@idbi.co.in>, "SUMESH C M"<sumesh.[protected]@idbi.co.in>, "Divya Arakkal" <divya.[protected]@idbi.co.in>, "aparna" <aparna.[protected]@idbi.co.in>, "SharadaK" <pdc.[protected]@idbi.co.in>, "Ariya K M" <ariya.[protected]@idbi.co.in>
Cc:       "AjitKumar B R" <[protected]@hdfcsales.com>, "Hemamalini Aravamudhan"<hemamalini.[protected]@hdfc.com>, "MANJUNATH SINGH LAKSHMANSINGH" <[protected]@hdfcsales.com>, "Niranjan T N"<[protected]@hdfc.com>, "Prabin Swain" <[protected]@hdfcsales.com>, "Shanmukharadhya ." <[protected]@hdfcsales.com>, "UTTAMMOHANTY" <[protected]@hdfcsales.com>, "Harini P" <[protected]@gmail.com>, "Aakansha Lakhani" <aakansha.[protected]@hdfc.com>
Date:       12/09/202001:05
Subject:       [External]Re:[External] Re: LAN[protected] Loan account number : [protected]

Hi Priyanka,

Can you confirm the same which has beenrequested from HDFC bank, let me know whom to escalate or provide me branchmanager details.

this is going around the circles, canyou confirm that ODV can be done to move my loan to HDFC bank.

Nameof the borrower : Harsha kumar C N
Loanaccount number : [protected]

Regards
Harsha

On Fri, Sep 11, 2020 at 6:10 PM AakanshaLakhani <aakansha.[protected]@hdfc.com>wrote:
Dear Mr. Harsha,

As already confirmed, a confirmation from IDBI that HDFC ltd. can conductODV (Original Document Verification) has to be mandatorily provided

The mail mentioned below does not confirm the same

Thanks & Regards,
Aakansha Lakhani
Assistant Manager - Credit
[protected]/[protected]*aakansha.[protected]@hdfc.com
 HousingDevelopment Finance Corporation Ltd
Please find contact of my Supervisor, Ms. Hemamalini Aravamudhan, DeputyManager she is reachable at hemamalini.[protected]@hdfc.com.
                   

From:        "HariniP" <[protected]@gmail.com>
To:        "AakanshaLakhani" <aakansha.[protected]@hdfc.com>
Cc:        "PrabinSwain" <[protected]@hdfcsales.com>, "Ajit Kumar B R" <[protected]@hdfcsales.com>, "Shanmukharadhya ." <[protected]@hdfcsales.com>, "UTTAM MOHANTY" <[protected]@hdfcsales.com>, "Niranjan T N" <[protected]@hdfc.com>, "Hemamalini Aravamudhan" <hemamalini.[protected]@hdfc.com>, "MANJUNATH SINGH LAKSHMAN SINGH" <[protected]@hdfcsales.com>, [protected]@gmail.com
Date:        11/09/202014:08
Subject:        [External]Re: LAN[protected]

HI Aakansha,

Please find the details which were sent from IDBI bank.
Let us know if you can proceed.

Regards
Harsha


On Thu, Sep 10, 2020 at 7:21 PM Aakansha Lakhani <aakansha.[protected]@hdfc.com>wrote:
Dear Mr. Harsha,

Thank you for your application for HDFC Home loan/Plot loan/Loan againstProperty

We have reviewed the application submitted by you and the documents provided.We regret our inability to approve your application for a Home loan/Plotloan/Loan Against Property as it does not meet our credit acceptance parameters.

The above decision has been taken after careful consideration of your applicationon its merits in line with HDFC's internal policies and operating procedures.
Please be assured that our inability to approve the loan application doesnot reflect on your credit standing or your financial stability.

We would be pleased to provide any other assistance/service that you mayrequire.

Thanks & Regards,
Aakansha Lakhani
Assistant Manager - Credit
[protected]/[protected]*aakansha.[protected]@hdfc.com
 HousingDevelopment Finance Corporation Ltd
Please find contact of my Supervisor, Ms. Hemamalini Aravamudhan, DeputyManager she is reachable at
hemamalini.[protected]@hdfc.com.
                   
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Disclaimer :The information contained herein (including any accompanyingdocuments) is confidential and is intended solely for the addressee(s).If you have erroneously received this message, please immediately deleteit and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or takingany action in reliance on the contents of this message or any accompanyingdocument is strictly prohibited and is unlawful. The organisation is notresponsible for any damage caused by a virus or alteration of the e-mailby a third party or otherwise . The contents of this message may not necessarilyrepresent the views or policies of Housing Development Finance CorporationLimited.
Warning: This email is fromEXTERNAL source. Exercise caution while opening attachments / links.

Disclaimer :The information contained herein (including any accompanyingdocuments) is confidential and is intended solely for the addressee(s).If you have erroneously received this message, please immediately deleteit and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or takingany action in reliance on the contents of this message or any accompanyingdocument is strictly prohibited and is unlawful. The organisation is notresponsible for any damage caused by a virus or alteration of the e-mailby a third party or otherwise . The contents of this message may not necessarilyrepresent the views or policies of Housing Development Finance CorporationLimited.
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