[Resolved]  Idea Cellular — cheating by using vodafone number [protected]

Sir, in this regard i have already made a complaint in consumer forum id no. 194493. I request your help to trace the person and address of voda fine mobile number [protected]. As i have already complaint, one person namely k sivakumar approached me in the name of airtel franchise for top up facility and send a sms to my phone rs.3338 is added as airtel ec from the above said mobile on 3rd may 2018 at 0941 hrs and saying that it will be activated after verification of airtel and received rs.3000/- from me. Even after one hour there was verification. Then i have tried to contact in the above said mobile i got only switched off voice. At that i realised that k was cheated. I am prepared to make a complaint with police if and when i get the address of the cheating person. I am a retired bsnl employee and senior citizen and i request the address of the person. I humbly request to help in this regard. My cell no is [protected] and [protected]. Email: [protected]@gmail.com. Thank and expecting your favourable reply please. M. Ganesan nasiyanur erode tamilnadu.
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Jun 14, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
May 03, 2018
Updated by Vanigan
I have a novelty shop at nasiyanur, erode tamilnadu. I have enquired about the recharge faculty at airtel shops. Today (3-5-18) one person namely k sivakumar mobile no. [protected] (Idea mob) approached me for airtel recharge facility showing an id of airtel. He recharged me for rs., 3338/- and said that it will be activated after verification of the airtel and received rs.3000/- from me. Even after one hour no verification was done. Then only i realise that i was cheated in the name of airtel. Then i have trief ithat number. But i could not catch him. I still not bother about the money i lost but it will create a bad name against the airtel by using idea mobile. The complaint may be forwarded to airtel and idea to catch the cheating person. Expecting favorable action and than you. M ganesan [protected].
May 04, 2018
Updated by Vanigan
Regarding my complaint I erroneously noted as vodafone. It is Idea mobile [protected]. Pl help to identify the person and address. I have many times tried to contact but is failure. He sent a SMS from that number.at 0941 hrs. Expecting your favourable reply. M. Ganesan.
Verified Support
May 06, 2018
Idea Cellular Customer Care's response
Dear Customer,

As per our earlier communication, we've informed you that mobile operators are unable to provide any personal information of the customers for security reasons. However, we've suggested you to take necessary action for your concern with the appropriate team to avoid the inconvenience.

Regards,
Lavina
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