[Resolved]  Idea Cellular — I didn't get my data balance

Address:

Kannur, Kerala, 670692

I reached my data plan as 153, but the message shows me you will get 2gb data. But i got only 600mb. So that i contact customer care to say about this matter. The customer told me the remaining blanace of (1400mb) will credit in 4hrs. But i didnt get data what he said. So again i contacted the customer... Now she is telling i couldnt get remaining amount becouse thw offer is only valuable when we recharge at shop or online... I used to recharge my acc by ussd way. I am asking to the idea manager... If i do the recharge in shop or online or ussd... You get the same amount as 153... No more benefit is gain... So why you are not providing the data you listed in the message...
If i didnt get the remaining data.. I will port into other network likr (Jio, vodafone, bsnl, airtel)... Becouse they are providing better service and more offer to cutomers...
Plz contact me :- [protected]
I hope you will take an positive decision to solve this problem
Sincerly
Afsalpk
[protected]
[protected]@gmail.com